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Disney Channel

Disney Channel

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What is your customer experience with Disney Channel?

Disney Channel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Disney Channel has a 2.0 star rating from 131 reviews; 9% would recommend. Rating distribution shows 71% unfavorable and 17% positive, and consumers are mostly dissatisfied.

Positive Feedback

Viewers praise shows, funny moments, and the clean family-friendly content in Disney Channel reviews.

Negative Feedback / Risk Areas

  • Frequent billing and double-charge issues and requests for refund are common in Disney Channel customer complaints.
  • Poor customer service access, inability to speak to a human, and trouble canceling subscriptions.
  • Streaming glitches, excessive ads, account login and household/device limits.

Key Takeaways for Future Customers

  • Expect potential billing and subscription headaches and prepare documentation for refunds.
  • Be aware of customer service delays when needing account, cancellation, or membership support.
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Media from reviews

Disney Channel - Jimmy Kimmel return
Disney Channel - Enemy for childrens of Gaza in PalestineI need to cancel my Disney channelsI need to cancel my Disney channels - Image 2I need to cancel my Disney channels - Image 3I need to cancel my Disney channels - Image 4Disney Channel - Because you are stupidly fighting over the pay of the cost just stop...
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Show reviews that mention
disney service account customer service customer money app channel subscription problem
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Carmen A Zwq
map-marker Chicago, Illinois

Disney + fast forwards at will very upset

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No comment. Get it fixed.

Wow, I'm mad.

I'm mad and so upset. It's uncanny to pay for something that doesn't work right.

View full review

Preferred solution: Full refund

ROY B Zot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PATHETIC! WE YOU CAN NEVER GET TO TALK TO A REAL PERSON! AI SUCKS!!!!!

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Cost way to much for NO HUMAN CUSTOMER SERVICE!!! It is Pathetic to pay this much for A STREAMING SERVICE AND NEVER BE ABLE TO SPEAK TO A REAL LIVE HUMAN!!

AI Intelligent is not Intelligent AT ALL!! AI IS SO STUPID WHEN IT COMES TO CUSTOMER SERVOCE & SHOULD BE OUTLAWED EXCEPT THE LOWEST LEVEL OF CUSTOMER SERVICE!!!

AI for CUSTOMER SERVICE IS JUST IDIATIOC!!! AI IS JUST A WAY TO CUT HUMANS FROM JOBS THAT COMPANIES THINK AI IS BETTER THAN HUMANS!!

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sarah k Afi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jimmy Kimmel return

Disney Channel - Jimmy Kimmel return

I thought you were a family company. But you let the left-wing lunatics, which include your crazy Hollywood actors, convince you to put this hateful person back on TV.

What a pushover of a company you are. So done canceling everything that puts money in your pocket.

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User's recommendation: Disgusting

Luis F Ndh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

716-467-****

I'm being charged for Disney Network when it's included on my Spectrum app, so I canceled the subscription, and I keep getting billed.

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Loss:
$40

Preferred solution: Full refund

Anonymous
map-marker Houston, Texas

My plan and services

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Lousy service this people hands up on you they dont care at all they just want your money

If Disney hires them they also dont care at all

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User's recommendation: Don’t use this company

Carmen A Zwq
map-marker Chicago, Illinois

Disney + fast forwards at will very upset

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Every time we watch a movie on Disney plus it fast forward at will or every 15 minute in the movie.im hoping this issue has been resolved. Thank you

Question can I get a balance on my account?

View full review
Loss:
$7
Pros:
  • Good movies
Cons:
  • Still fast forwarding

Preferred solution: Full refund

ROY B Zot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription issues I purchased subscription for Disney Hulu and ESPN. It took me over 30 minutes to login and once I was logged in I was not able to watch the NFL game I was wanting to watch.

It took me over 30 minutes to log in to my Disney Hulu ESPN account because of your fucked-up *** login methods! I missed the whole second half of the Colts-Seattle game due to your stupidity!

When I got logged in, the game was still on and live, but I could not watch it! I want a full year subscription free for your incompetence!

View full review
Loss:
$40
Cons:
  • Junk

Preferred solution: Price reduction

User's recommendation: Sorry, *** excuse for streaming service!!!

Ruddy Xeu
map-marker Durham, North Carolina

Drop ESPN APP

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Help me resolve my issue... I want to drop my ESPN app subscription from my phone. No one answered the phone...

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Jalynn Hvj
map-marker Ringwood, Hampshire

I called a number to talk to a person. No option for the call

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Greedy, very greedy. Lost in there own bull. High on there own brand of sales pitch no worth the yearly increase

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Anonymous
map-marker East Orange, New Jersey

I can’t get into my Disney channel to watch movies that I pay for this movies. This Vanessa Wilson please e-mail to let me know what going on. My e-mail is Wilson.vanessa97@***.com

I was watching the movies of pose. I pay for the Disney movie and channels.

I dont know what going on. Before I left my apartment. Its was playing just fine until I can back to my apartment. I was gone for about 4 -5 hrs.

When I came back home to my apartment. I try to finish watching the movies of pose. Its asking me for my password. I put the right one in.

And then its ask me for a passcode too. So its sent me one. I put in. Then it was taken me through hold lot of problems.

I pay for the Disney channels faithfully. I just need my Disney channels back on.

Is not letting me watch my movies. My e-mails is Wilson.vanessa97@***.com Please put my movies back and I do expect credit for me being inconvenient.

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User's recommendation: I just want my movies back on. I would appreciate that.

Myron G Kmb
map-marker Elkins Park, Pennsylvania

I called and got a machine.

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Steaming freezes during ads, and I am unable to watch the show. This freezing is happening repeatedly.

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Diedra Nnw
map-marker Riverside, California

I can’t seem to get anyone to help me

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I talked to a associate yesterday and I was sent to Roku about my Disney plan that I have been charged monthly 10.99 and now 12.99 and I never could get the Disney

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Nanna Eol
map-marker Stillwater, Minnesota

Cancel my account

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I canceled my account but you guys keep taking money from my account every month. I need all my money back in my account

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User's recommendation: Never

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Nick R Pwa
map-marker Coupeville, Washington

My Disney bundle with ESPN will not allow me to log onto either network

Updated by user Oct 26, 2025

Respectively, customer service was pointless and completely ineffective. An automated system gave me a couple of options that didn’t apply to me and then disconnected to visual ads.

I tried 3 times, and it was the same each time.

Not sure what the point of this service is. Sorry to sound so negative, but I’m being honest - I would assume that’s what is most helpful.

Original review Oct 25, 2025

I can't log in to Disney+ on my TV using my Hulu Disney+ bundle. I can log in to the Disney+ app on my iPad, but not on my Firestick TV. On the Firestick, I keep getting an incorrect password, but it's the same password that works on my iPad.

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Pros:
  • We love the channel
Cons:
  • We have not been able to login for months

Preferred solution: Deliver product or service ordered

Keryn Qgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very angry about canceling Jimmy Kimmel.

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I have been watching ABC and the Disney Channel for years. But to cancel Jimmy Kimmel just because Donald Trump said so is just appalling.

I will be canceling my Disney package.

And every year 20 family members go to Disneyland and we will never go again. And I will not watch any ABC television until Jimmy Kimmel is back on the air.

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Marcos D Exa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tried for hours to try to get a hold of someone and speak with them and never got a response went to chat and they what able to help me either they kept sending me in different directions That's why m

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Poor as *** wedding recommend anybody to you guys sad to say customer service with you guys sucks never had anyone answer or reply to my request for someone to call me so that I can speak with them I am frustrated with you guys and would not want your service

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About

Related Companies

The Walt Disney Company, Hulu, Hotstar, ESPN, Disney Movie Club

Summary

Disney Channel is a basic cable and satellite television network owned by the Disney/ABC Television Group. It was launched in April 1983. It is headquartered in Burbank, California, United States of America. Disney Channel programming is aimed at children ages from 6 to 14. Its featured shows include Austin & Ally, Dog with a Blog, Liv and Maddie, I didn’t do it, and Jessie. There are four sister channels: Disney Junior, Disney XD, Disney Cinemagic, and Dlife. Disney Channel releases video games based on the Disney Channel animated series. The Disney Channel website also features a number of flash games. There are Disney Channels in New Zealand, Middle East, the Baltic States, the United Kingdom, South Africa and other countries.

Disney Channel reviews and complaints

Disney Channel is ranked 335 out of 6525 in Media category

Area Served

USA

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