Saumitra S Myh

Status of birthday book

Birthday wish not shown in Birthday book . Birthday book wish on 19 dec not shown in Disney junior channel Kids Name - Chaitanya
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Preferred solution: Birthday Kid's Name missing.Kinly Wish on 19 Dec. in Birthday Book kids name - Chaitanya

Calvin Xyj
map-marker Gray, Kentucky

I need to cancel my Disney channels

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I need to cancel my Disney channels
I need to cancel my Disney channels - Image 2
I need to cancel my Disney channels - Image 3
I need to cancel my Disney channels - Image 4
My husband passed away and I Cant afford plus kids are grown. And I dont watch it. I have called before to get it disconnected but no one has and they are billing me every month. This is crazy. Please just dis
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User's recommendation: Good

Abby J Que

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Verified Buyer
|

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Verified Reviewer
| map-marker Buda, Texas

Because you are stupidly fighting over the pay of the cost just stop come to Richard occlusion already by

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Disney Channel - Because you are stupidly fighting over the pay of the cost just stop come to...
Disney Channel - Because you are stupidly fighting over the pay of the cost just stop... - Image 2
Disney Channel - Because you are stupidly fighting over the pay of the cost just stop... - Image 3
Just stop your petty fighting come to collusion and stop fighting over money and I think its totally dumb that youre fighting over the cost of the money of over anything at Disney and ESPN. Anything of that yall need to stop
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User's recommendation: Future customers, you show client a big concerns and complaints that they’re fighting over stupid stuff because it cost

Theonora M R

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Verified Buyer
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Verified Reviewer

Cancelled and still being charged

Disney Channel - Cancelled and still being charged
Charges on my card ending in 2541. I cancelled my Disney back in May2023. There is someone using my account & It IS NOT ME.I have been charged 19.99 for this. Please STOP THE CHARGE AND RETURN THE MONEY TO MY ACCOUNT. Please call me at (570) 430-****
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Loss:
$120
Pros:
  • Good movies
Cons:
  • That you cancel your account & still be charged for it

Preferred solution: Full refund

User's recommendation: I would not recommend anyone to Disney +

Sally H Mka

Unable to cancel

Will have to cancel my card because when I log in- it asks me to subscribe AGAIN? It doesnt give me the option to cancel. I will NEVER trust Disney again.
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Pros:
  • No shows that i enjoy

Preferred solution: I would like my account canceled! Been trying for days.

User's recommendation: Beware before subscribing.

Kay B Dnp

The password Disney made me change does not work

Disney Channel - The password Disney made me change does not work
As requested changed to new password it dont not work. I may end my subscription that I pay for, every month.
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Preferred solution: As YOUR CUSTOMER I want you to Correct/Fix this,

Evestine H

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I subscribing Disney channel and don't show us on my tv

I subscribing Disney channel and don't show us on my tv
I subscribing Disney channel and don't show us on my tv - Image 2
My Disney Chanel dont come on and l pay for it. I cant see Disney because someone took my money of my card and dont like it so what show you all done about that
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Loss:
$899

Preferred solution: Price reduction

User's recommendation: It is not right to take my money and Disney channel is not on

Gregory C Llh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

I no longer need it children are all gone now. I tried o find a way to cancel on line but the site is to confusing. There should be a more freindly user site.
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Loss:
$16

Preferred solution: Full refund

User's recommendation: make it easier to cancel on line

Eric U Fpf

I canceled the channel 2 months ago and I still keep getting charged for it

I have canceled your channel 2 months ago. I keep getting charged for it on my credit card. My credit card is going to sue you for the money. Please stop.
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Loss:
$25

Preferred solution: Full refund

Resolved
Thomas C Mql

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Resolved: So I could blast you for cutting off abc

Updated by user Oct 05, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 04, 2023
You cut off all my channels not spectrum s fault I blame Disney you obviously don t give a *** about your customers Ill never again visit anything disney
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User's recommendation: Don t bother with disney

Donis Ocv
map-marker Atlanta, Georgia

Cancell this account

I changed my mind put my money back on my credit card at a 7-Day trial of 14-day free trial get Disney
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User's recommendation: Get Disney

Larry D Lqd

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Verified Reviewer

Having to Pay for Channels

Updated by user Oct 04, 2023

Don’t know. Never heard a peep

Original review Sep 04, 2023
Good day!
first off I see that Disney has removed some channels from Spectrum including National Geographic, Disney Junior, SEC ESPN, and Fox Movies -these and more that myself and family watch. I have three young kids who are big Disney, Disney channel and National Geographic fans.

It is very, very disappointing to see this. As big of a giant the corporation is and stooping to this level to have customers, little guy, PAY MORE money. you haven't made enough? what in the world is the motivation?

I hope this resolution is handled in a manner that it does not become a 1 sided corporate selfish move -we have gone to Disneyland (1x), Disney World (4x), and even the one in Japan (1x). We have spent nearly $9000.00. Just to show you I am solid to my word, I, WE will NOT EVER and I mean EVER spend one more red cent to purchase anything related to Disney -I have done this to other businesses that false advertise, or charge different amounts for the same thing at restaurants and retail stores. as a result, they too have lost my business and any positive word of mouth.

I may be one family, but I can quickly spread unfavorable words to my many, many friends. You decide.
I hope to hear back from you with positive words of encouragement.
Thank you in advance.
Larry
View full review
Pros:
  • Educational and fun for kids and family members

Preferred solution: as a spectrum paid customer, I don't feel it is necessary to pay for educational tv. as much money as we have put into the entertainment going to the disney parks (domestic and international)

User's recommendation: Fight Back for what is right for customers without always having to pay for something

Lorrie L Nei
map-marker Cub Run, Kentucky

One of your technicians scammed me

I could not log into my account and he told me to go to Amazon Walmart and I did and when I went to Walmart, he told me to put in my card number but it wouldnt charge me for $100 for a e Card but it charged my account $100 and they took it out and the e Card was not any good so I was scammed out of $100 so Im on it fixed or Im gonna cancel all my *** Im sorry but thats the truth
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Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Anonymous
map-marker Chicago, Illinois

Cancel my service way too expensive

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You raised the price again this is for kids. How many poor kids can't ever watch because they can't afford it. I loved this channel but good bye. Unless it's 5.98 a month like all my other streaming. Keep it.
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User's recommendation: Don't do its not worth it.

Shamell Iea
map-marker Vancouver, British Columbia

Cancell this account

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I've been trying to cancel my subscription for a few months now with no luck. Followed all the steps off their website, the app, no contact number. I emailed them with no response so my credit card company will deal with them instead. Very dissatisfied considering it's Disney...go figure
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User's recommendation: Whatever you decide

Arhaan Knn
map-marker Nashville, Tennessee

Cancel service

I had Disney Channel for my kids. They are no longer living here in my house would like to cancel the service.
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